RV Rental FAQs

S&H Campground’s prices fluctuate based on season, and availability much the way airline prices fluctuate. In general, we have normal pricing and Holiday/Special event pricing.

We offer travel trailers, pop-up campers, and motorhomes.

S&H Campground is open Monday through Saturday from 8am to 5pm and Sunday 10am to 4pm. All times are Eastern Standard Time.

S&H Campground requires that all payment be done with a major credit card. We only accept Visa, MasterCard, American Express, and in the U.S., Discover Card. We do NOT accept stored value/prepaid/gift cards for the estimated rental charges or security deposit at time of pickup. For a payment method to qualify for rental it MUST bear an imprint of the customer’s name that matches the driver’s license and be a valid credit card or debit card with a Visa or MasterCard logo. The cardholder must also be present and listed on the contract as the primary renter or additional authorized driver. Stored value/prepaid/gift cards may be used for payment ONLY upon return of the vehicle. Payment by check or cash is not accepted. This payment policy is very strict and there are no exceptions. You may pay for the extras with cash or check.

For information on all of the specials we are currently offering, please check out our current deals.

Yes. The generator charge is $3.50 per hour as determined by an installed running time meter. You can save on this expense by staying in locations that have electrical hookups and not leaving the generator running when you are not in the vehicle. Most motorhomes based in the United States and large size motorhomes in Canada are equipped with generators. A generator is only needed for the coach air conditioner, microwave, and electrical outlets. A generator is not necessary for normal vehicle operation and is subject to frequent service interruption.

Upon confirmation, a $350 reservation down payment is charged to your credit card. This deposit will be applied toward your rental charges. A minimum security deposit of $1,000 for motorhomes and $500 for travel trailers and pop-ups, along with estimated rental charges, are payable at departure. Personal checks and debit cards without a Visa or Mastercard logo are NOT accepted. For certain rental applications, (examples: Brickyard 400, Bonnaroo, Indy 500) deposits may be increased at S&H Campground’s sole discretion. Credit card deposits are processed at departure.

Notice: Estimated rental charge prepayment may be required in full in advance for special rental events, such as music festivals, auto race events, and gatherings in remote areas, at S&H Campground’s sole discretion.

Similar to a hotel, the Rental Day is based on number of nights the vehicle is used. Each night constitutes a rental day.

There is tax on the rental charges and any kits you order. The generator fee is $3.50 per hour and will be collected upon return of the rental. Customer agrees that they will return unit in the same condition as they received it (excluding normal wear). A fee of up to $275 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. You must empty the holding tank prior to return of the vehicle at our free dump station, or you will be subject to an additional dump charge of up to $50.

We currently do not have any vehicles to facilitate operators with special needs.

A reservation change may require a rate adjustment based on current rates in effect at time of change. One change per reservation is at no charge. Additional changes are subject to processing fee of $25 per change. At departure, your reservation down payment is credited to total prepayment charge. Sorry, but you cannot change your reservation online.

S&H does NOT issue refunds. In the event of a cancellation, S&H will hold any unused deposit or rental for one (1) year as a credit toward a future stay to be used at S&H.

Motorhomes handle much like a car, especially the “C“ class which has a van chassis.

We offer a variety of additional packages to compliment our rentals:

• Standard Package
• Essential Package
• Outdoor Package
• Campfire/Grill Package
• Kitchen Package
• Game Package
• Tailgate Package

To learn more about our packages, including details and pricing, please call us for more information at (317) 326-3208.

S&H Campground’s RVs are equipped with TVs. Satellite TV is available for rental as well.

No. We suggest you bring a canopy if you need shade or check with the RV park if you are staying in one.

We are sorry but our motorhomes are not to be used for ambulatory purposes.

S&H Campground wants you to have an enjoyable and safe vacation experience. Part of that experience is getting the right vehicle to meet your needs.

We realize that our customers use our vehicles for many purposes. Some examples:

• As a comfortable means of travel, not sleeping in them.
• For “spare bedrooms” and not drive them.
• For on-site hospitality at special events like automobile races.
• As mobile offices.

The possible uses are as numerous as your needs.

In addition to many uses, there are a myriad of Federal, State, and Local ordinances they may restrict the use or may be in conflict.

Lastly, there are no universal standards that apply to Recreational vehicles.

We understand the confusion these situations create. Therefore, S&H Campground recommends the following:

• Never exceed the maximum capacity as posted in the actual vehicle you will be using. Maximum capacity includes the vehicle, all fluids, all occupants and their gear.
• All passengers should use the provided seatbelts. The total number of seatbelts will vary according to the vehicle and according to the floor plan of the actual vehicle you are using.
• Child safety seats should be used where applicable. the installation and use of these seats should follow the recommendation of the child seat manufacturer.
• Overhead areas designed only for sleeping should not be occupied while the vehicle is in motion.
• The vehicle should be properly secured prior to travel. This includes locking the doors and dead-bolting them where applicable. Stow the entry step and secure the outside compartments.

We ask that you use good judgment and prudence in your decisions.

You Are Required To Comply With Applicable Law

We provide a free dumping station and have a propane facility to fill the tanks at the customer’s expense.

No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.

Yes, S&H Campground does offer bike racks for sale or rental.

No.

You must arrange your own transportation to and from the airport. You may call us, and we will recommend transportation options.

S&H Campground will provide a familiarization tour (approximately 30 minutes to one hour) which is required to acquaint the customer and drivers with the operation of the vehicle before departure.

We will make every effort to provide the customer with the model requested. We reserve the right to substitute models of similar or higher grade. Should a model of lower grade be offered and accepted, liability will be limited to refund of price differential between model paid for and model taken.

Sorry, storing items on vehicle roof or exteriors is not permitted.

The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance.

Rental prices, policies, and conditions are subject to change without notice. Rentals are subject to the Terms and Conditions of the Rental Contract, a copy of which is available upon request.

Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between $10 and $50 per night.

A partial list of commonly found facilities would include: electric, water, sewer hook-ups, washer, dryer, swimming pool, playground, BBQ pits, and an on-site convenience store.

S&H Campground will make a reasonable effort to contact guests after departure if they have left any belongings on the premises or in the vehicle. We will ship items back at owner’s expense. If we are unable to reach the guest(s), the items will be placed in our Lost & Found. Any items that remain in the Lost & Found will be donated to charity or discarded after 45 days. Please contact our office about the Lost and Found.

We are sorry but our motorhomes are not to be used for carrying person(s) whose medical well-being depends on the motorhome’s systems.

S&H does NOT issue refunds. In the event of a cancellation, S&H will hold any unused deposit or rental for one (1) year as a credit toward a future stay to be used at S&H.